Shipping and Delivery Policy
icq.pearacademy.org provides exclusively online educational services. As we offer digital exam services with no physical products, the following applies:
No Physical Delivery
All services provided by icq.pearacademy.org are delivered electronically. We do not ship or deliver any physical goods. The service fees collected are solely for online exam access and related digital services. Digital Service Delivery
Exam Access
Upon successful payment of the applicable service fee, educational institutions will receive access to online user IDs and/or printable student answer sheets (as ordered) within seven business days. The educational institution is solely responsible for entering individual student names into the provided IDs or answer sheets through the dashboard. Certificates and performance reports will be made available through the institution’s account dashboard and must be downloaded no later than November of the competition year. After this date, such materials will no longer be accessible.
Confirmation
You will receive email confirmation with access instructions upon successful registration and payment.
Access Timeline
Access to purchased exam services will be granted according to the scheduled examination dates and times. Please ensure you complete your registration before the specified deadline for each examination session.
Questions
For any queries regarding service access or exam delivery, please contact our support team [Email : icq@pearacademy.org].
